Thank you to the patients who have completed our 2018 Patient Satisfaction Survey so far. We value your feedback to help us to continuously improve our service to patients.
Some of the results can be found below. For the full results please contact our reception.
- 100% of our patients found their dentist, hygienist, nurses and receptionists friendly and welcoming
- 95% of our patients said that they were encouraged by their dentist to ask questions and that they received satisfactory answers
- 100% of our patients said if they needed treatment, the options were explained to them fully
- 100% of our patients said that the nurses and receptionists were friendly and caring and that they provided the patient with sufficient information to help them at their first visit and that the patients found them well informed
- 100% of our patients said they would recommend Appletree Dental Care to others
Some comments from patients taken from the surveys completed:
‘Great team. Excellent service’
‘Excellent practice! Best move I ever made!’
‘So friendly and great at putting me at ease!’
‘Most friendly and efficient staff at all times’
‘Very welcoming and warning at reception’
‘The Dentist was very compassionate and gentle and understanding’
‘Cost effective and friendly competency’
‘Staff very friendly. Very clean. Very good service’